INSTITUTIONAL EFFECTIVENESS: STUDENT SUPPORT SERVICES SURVEYS
The revised TITAN EXPERIENCE SURVEY program, formerly called the Point of Service Survey, was implemented in Fall 2018 with six student services on all campuses. The purpose of this survey is to capture feedback on student services experiences and provide departments with actionable insight to improve the student experience. The new instrument and process reflect significant changes in response to student, department, and institutional needs.
The TITAN EXPERIENCE SURVEY provides student support services an opportunity to keep a finger on the pulse of the student experience. Faster turn-around provides actionable results that speak to satisfaction and student perceptions regarding student-focused staff and perceived staff expertise.
The survey provides the mechanism students need to help make the college they love even better! Communicating the results and subsequent improvements back to students will demonstrate our commitment to ensuring their voices are heard.
The Office of IE is responsible for ensuring the quality and value of academic programs, student support services, and administrative units, collaborating with the provost, deans, faculty, and administrators to identify and conduct assessments in various areas.
SPC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACS-COC). In addition, many degree programs offered at SPC are accredited or approved by state or national organizations.